![]() Click on your profile photo in the upper right corner of the screen and then select the Sign out option.ģ. Press the Windows key on your keyboard and search for and open Microsoft Store.Ģ. Unlike the above method, this is a simple yet effective troubleshooting step to try if Microsoft Store is stuck on downloading apps or games.ġ. You can also create an Outlook email account and use that to access Microsoft Store. If you don’t have an account, simply create one. Now, all downloads require you to have a Microsoft account. Microsoft did allow some free apps to be downloaded by local account users, but that is no longer possible. You need a Microsoft account to be able to download apps and games from Microsoft Store. You have to restart your computer after an update is installed before you can install apps and games from Microsoft Store.The app/game is incompatible with your PC’s hardware. ![]() There should be a good reason why they are not allowing you to download that app or game from Microsoft Store.
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